Supermicro

Search FAQ

Most popular FAQs

1.	Which key is to be pressed to enter Bios when the machine is connected via serial console (Board X9SCL-F)? We already tried "DEL", "F4", "F11"... but no go.
2.	I have a supermicro server, that stops at boot, with the msg SYSTEM INITIALIZING with BA code at the right.
3.	When I enable secure boot in X10DRC-LN4+, it shows message "WARNING: CSM is Loaded! Disable the CSM in Setup. Repeat operation after Reboot to ensure UEFI Video (GOP) driver is operational.".
4.	How do I enable Turbo mode to get the maximum Turbo mode speed on my X10DRi motherboard?
5.	I have a storage Chassis SC846BA-R1K28 and Mainboard X9DR7-LN4F did not start up anymore. Then I unplugged and replugged some SAS cables, and tried to locate which Disk slots are served by which cable. After pushing the power button it showed "supermicro"-screen with "System Initializing..." on the bottom and then did not do anything further. IPMI shows the message "System initializing... B7". Removing the Bios battery for some time did not solve the problem. I did not find an answer on the internet yet - could you please tell us what this means and how I can recover from this?
6.	I plug in 4GB of memory into my P8SAA board but Windows XP only shows 3GB of memory. Everything works fine but why does Windows shows only 3GB of memory?
7.	I noticed X8 DP series motherboard showing "ERST: Failed to get Error Log Address Range" message during the RHEL/CentOS 6.2,6.3 version while booting. What is this problem related to?
8.	I am using 4x K20 in 7047GR-TPRF (X9DRG-QF) but gets the error: !!!!PCI Resource ERROR!!!! PCI OUT OF RESOURCES CONDITION: Error: Insufficient PCI Resources Detected!!! System is running with Insufficient PCI Resources! In order to display this message some PCI devices were set to disabled state! It is strongly recommended to Power Off the system and remove some PCI/PCI Express cards from the system! To continue booting, proceed to Menu Option and select Boot Device or . WARNING: If you choose to continue booting some Operating Systems might not be able to complete boot correctly!
9.	How do I create a bootable USB stick?
10.	Inquire about X10SAE BIOS options - What is ASPM mode L0/L0s/L1/L0sL1

Latest FAQs

1.	I have a customer trying to update their machines from Windows 10 to 11 but has run into some issues. Here is what they have attempted, the customer has a SUPERMICRO MBD-X12DPI-N6-O motherboard.<o:p></o:p> (03/14/2025)
2.	Does the 4028GR-TRT support the Nvidia 2080 Ti Turbo? (03/14/2025)
3.	What GPU's are supported for the 4028GR-TRT? (03/14/2025)
4.	I have a 741A-TR server with two M.2 and a VROC key. I can see Intel Virtual RAID on CPU in Advanced. But M.2 cannot be detected. How to solve the issue? (03/14/2025)
5.	I purchased an OOB license for my H13SSL-NT motherboard. When I uploaded the file to the OOB interface in License Management, it failed with error message “Please upload correct product key format. Click here to return”. I checked the MAC address and it’s correct. What could cause the issue and how to resolve it? (03/14/2025)
6.	I have X10DAL-i board and also purchased AOM-TPM-9665V-S. How can we get FIPs complaint TPM module on this motherboard? (03/14/2025)
7.	I am using H13SSL-N with EPYC 9654. Please tell me which heatsink to use? (03/14/2025)
8.	I'm in need of converting some 2.5" SSD drives to the 3.5" drive cradles of a CSE-CSE-826BE1C4 chassis. Will the Supermicro 3.5" to 2.5" Converter Drive Tray (MCP-220-73102-0N) tray work in this chassis? Here's the web page I found them at: https://store.supermicro.com/mcp-220-73102-0n.html If not, can you provide the web link to the correct converter tray? (03/14/2025)
9.	We are unable to download SuperDoctor 5 (SD5) from the website. We are signed in and the Download button isn't working on multiple browsers on multiple computers. (03/14/2025)
10.	Where can I find Management Engine Intel (MEI) drivers for my system? (03/14/2025)