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Copyright ^© 2019 Super Micro Computer, Inc. Information in this document is subject to change without notice. Other products and companies referred to herein are trademarks or registered trademarks of their respective companies or mark holders.

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1.	I have a supermicro server, that stops at boot, with the msg SYSTEM INITIALIZING with BA code at the right.
2.	Which key is to be pressed to enter Bios when the machine is connected via serial console (Board X9SCL-F)? We already tried "DEL", "F4", "F11"... but no go.
3.	I plug in 4GB of memory into my P8SAA board but Windows XP only shows 3GB of memory. Everything works fine but why does Windows shows only 3GB of memory?
4.	There is an issue. When we are generating the component rating of the system it shows UNRATED for all the components (Please see the attachment for better idea), while a normal system shows their components rating by using same methods. Super Micro Workstation Configuration Details as below:- Motherboard Supermicro X9DAI Processor Xeon E5 2665 2.40 Ghz (Single CPU) RAM 16 GB REG. DDR3 1600 Mhz. HD 2TB Sata Graphic Card Nvidia Quadro 600 OS Windows 7 -64 bit Prof. Please kindly provide the solution for the same ASAP.
5.	I noticed X8 DP series motherboard showing "ERST: Failed to get Error Log Address Range" message during the RHEL/CentOS 6.2,6.3 version while booting. What is this problem related to?
6.	How do I create a bootable USB stick?
7.	I have X8DTH-iF motherboard with 2 E5450 processors and 32GB ECC reg memory. I use: 1) RevoDrive 3 as PCI-slot bootable drive (http://www.ocztechnology.com/ocz-revodrive-3-x2-pci-express-ssd.html) with Windows 7 ultimate (latest drivers), 2) ATI FirePro 3D graphic card (http://www.amd.com/US/PRODUCTS/WORKSTATION/GRAPHICS/ATI-FIREPRO-3D/V8800/Pages/v8800.aspx) (latest drivers), 3) Adaptec 6805 RAID controller (latest firmware and drivers). For some reason, these 3 devices do not work together. Any two of them work perfectly, but when I connect all 3, RevoDrive disappears from BIOS. What could be the issue? I tried to switch their places on PCI slots, it did not help.
8.	I have a storage Chassis SC846BA-R1K28 and Mainboard X9DR7-LN4F did not start up anymore. Then I unplugged and replugged some SAS cables, and tried to locate which Disk slots are served by which cable. After pushing the power button it showed "supermicro"-screen with "System Initializing..." on the bottom and then did not do anything further. IPMI shows the message "System initializing... B7". Removing the Bios battery for some time did not solve the problem. I did not find an answer on the internet yet - could you please tell us what this means and how I can recover from this?
9.	I have this server : http://www.supermicro.com/products/system/2u/6027/sys-6027r-trf.cfm?parts=show At the system initialization it hang with a post code B7. I try to search AMI bios post code on your web site but I dont find them. Do you have a description list of AMI bios post code ? Do you know what means the post code B7 ?
10.	How to flash iSCSI option ROM to AOC-SG-I4?

Latest FAQs

1.	While using Tesla GPU for P2P performance test, speed always keeps at very lower bandwidth output. I already had Intel RC update in BIOS patch; however, the problem still exists and it's in low state. How can I resolve such problem? (01/14/2019)
2.	I want to know if I can get the new Redfish 3.5 firmware for the SBI-7128R-C6N blade? (01/11/2019)
3.	Does this AOC-LPIPMI-LANG compatible with X9DAI board? (01/11/2019)
4.	For 4029GP-TRT, If I install 8x Tesla GPU cards (ave. 250-300W). Does it has sufficient power to support those 8x GPU cards? https://www.supermicro.com/products/system/4U/4029/SYS-4029GP-TRT.cfm (01/11/2019)
5.	Do you know which TPM is compatible with X11SSH-TF? (01/11/2019)
6.	I installed windows 10 Pro With Intel 760P Series (SSDPEKKW512G8XT) and Samsung # MZVKW512HMJP but still can't boot into Windows OS after done installation. Do you think something else from the X10DAI BIOS setting? (01/11/2019)
7.	I have a SuperServer system E200-9A where can I find the serial number. (01/11/2019)
8.	I have a motherboard H11SSL-I cannot boot up. (01/11/2019)
9.	We have a SYS-2029BT-HTR using AOC-MHFI-i1CM and we are having an issue with the AOC-MHFI-i1CM card where it is crashing the nodes. (01/11/2019)
10.	I have server SYS-6027TR-DTRF with two Samsung 960 NVMe SSD model. These are used in the PCIe slots via Supermicro AOC P/N: AOC-SLG3-2M2. Can we use these two drives as NVMe bootable drives? (01/11/2019)

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Copyright ^© 2019 Super Micro Computer, Inc. Information in this document is subject to change without notice. Other products and companies referred to herein are trademarks or registered trademarks of their respective companies or mark holders.