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Accelerate Retail Transformation with AI-Powered Solutions

Retail is at the cusp of transformation, and AI is the catalyst. Supermicro AI-powered solutions are revolutionizing the industry, enabling retailers to drive innovation, enhance customer experiences, and achieve strategic growth. Powered by advanced machine learning algorithms and deep neural networks, our Retail AI platforms leverage and integrate NVIDIA’s AI software and GPU hardware to provide a best-in-class solution.

Supermicro Retail AI System portfolio

“Retail AI is happening now – 64% of large retailers are already using AI with 80% of them deploying 3 or more use cases”

Source: State of AI in Retail and CPG: 2024 Trends, , NVIDIA Survey Report

“In retail and consumer packaged goods, the potential impact [from generative AI] is…significant at $400 billion to $660 billion a year

Source: The economic potential of generative AI: The next productivity frontier, , McKinsey Digital

Personal Shopping Advisor

Improving Customer Experience and Driving Growth

  • Personalized Recommendations
  • Efficient Navigation
  • Real-Time Support

AI-powered shopping advisors deliver personalized recommendations and experiences to consumers, improving customer ratings, removing sales friction, and boosting revenue for retailers.

“92% of retailers say they are investing in AI to improve shopping experiences

(source: Connected Shoppers Report, 5th edition, Salesforce, )

86% of all retailers want to use generative AI to enhance their customers’ experiences.1

66% of survey respondents chose personalized recommendations as the top generative AI use case2.

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Personalized Recommendations
AI analysis of customer data, including past purchases and browsing history, enables personalized product suggestions. This creates opportunities not only to recommend products that customers are actively seeking but also to suggest related items, allowing retailers to effectively upsell and enhance the overall shopping experience.
Efficient Navigation
With vast product catalogs, AI shopping assistants can guide customers to the items they seek, streamlining the discovery process. In store, they can direct customers to the appropriate aisles or sections, making it seamless and efficient for shoppers to search for products.
Real-time Support
AI-powered chatbots provide instant support to customers, answering queries and offering assistance throughout the shopping journey.

Retail Loss Prevention

Enhancing Security and Inventory Management

  • Real-Time Monitoring
  • Facial Recognition
  • Predictive Behavior Analysis

AI helps retailers better understand and track their inventory and increase the effectiveness of security solutions designed to prevent product shrinkage.

“Retail product shrinkage is a $142B per year challenge, with over 65%…due to theft

(source: NVIDIA)

Organized retail crime is an epidemic, a growing problem that AI can help mitigate. In the absence of AI solutions, we would be in an even worse problem than being seen today.3

Computer vision AI delivers insights that enable retailers to see and solve complex challenges in real-time to significantly reduce losses and improve margins by up to 20 percent.4

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Real-time Monitoring
AI systems can monitor live video feeds to detect suspicious activities or potential thefts as they happen, allowing for immediate intervention.
Predictive Behavior Analysis
AI can analyze body language and behavior to identify potential threats, potentially preventing crimes before they occur.
Inventory Management
AI helps track inventory in real time, reducing the chances of internal theft and ensuring stock accuracy.

Store Analytics

Real-Time Insights for Operational Excellence

  • Predict and Prevent Stockouts
  • Optimize Merchandising through Planogram Performance Assessments
  • Streamline Store Operations

AI revolutionizes retail operations by transforming store analytics, offering predictive capabilities to prevent stockouts, optimizing merchandising strategies through precise planogram performance assessments, and streamlining store operations with real-time data insights.

“[AI in inventory management] can optimize stock levels, reduce carrying costs, minimize deadstock, and cut down on the costs associated with stockouts

(source: How AI Is Transforming Inventory Management in Retail Operations, Pavion)

In a retail store, layout isn’t just about improving navigation. It’s about optimizing your space for the products you want to sell and the customer experiences you want to create.5

Based on analytics, make the most of scarce store staffing resources by directing them to their highest and best use in real-time, thus reducing labor costs while improving customer experience.6

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Predict and Prevent Stockouts
AI helps analyze historical sales data and predict future demand trends. This allows for inventory optimization through automated replenishment, ensuring that stock levels remain ideal. Additionally, AI enhances supply chain coordination by enabling real-time data-sharing and predictive analytics with suppliers. To further support this process, automated alert systems are implemented to notify retailers of low stock levels, ensuring timely restocking and continuous product availability.
Optimize Merchandising Through Planogram Performance Assessments
AI ensures planogram compliance by verifying that product placements align with guidelines. Through analyzing shopper movements and interactions with displays, retailers can A/B test different planogram arrangements to identify the most effective configuration of product placement and displays to drive sales and remove friction for both the consumers and store associates.
Streamline Store Operations
AI-driven store analytics streamline overall store operations by integrating real-time data from various sources to provide comprehensive insights into store performance. Automating routine tasks like restocking enhance employee productivity and free them up to focus on engaging with the customer. Additionally, AI monitors key performance indicators (KPIs) such as sales per square foot, inventory turnover rate, and customer satisfaction scores to identify areas for improvement and track progress, ensuring continuous optimization of store operations.
Help with Revenue-driving Promotions
AI models forecast true demand for future promotions, considering hundreds of variables. For instance, AI can analyze patterns in foot traffic and generate heat maps to determine peak hours and popular store sections. This helps with strategically placing promotional displays and running time-sensitive promotions. By unifying data from various touchpoints, AI ensures consistent and effective promotional efforts, ultimately boosting sales and customer satisfaction.

Employee Assistance

Streamlining Workflows and Maximizing Productivity

  • Virtual Assistants and Chatbots
  • Visual Search
  • Balancing Employee Workload
  • Learning and Development
  • Data-driven Decision Making

AI modernizes the employee experience, simplifies workflow processes, and provides dynamic guidance for a more efficient work environment.

“Annual employee turnover among frontline retail workers has been at least 60 percent for a long time

(source: How Retailers Can Attract and Retain Frontline Talent Amid the Great Attrition, McKinsey & Company, )

Store associates are taking on more responsibilities, spending as much as 74% of their time on activities unrelated to checkout.7

Leverage an employee co-pilot to harness vast institutional knowledge providing expert, in-context instructions and best practices.8

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Balancing Employee Workload
AI can streamline workforce management by optimizing schedules, predicting busy periods, and ensuring adequate staffing levels. This helps in maintaining a balance between operational demands and employee workload.
Data-driven Decision-making
By analyzing sales data, market trends, and customer feedback, AI empowers employees to make informed decisions by giving them a holistic understanding of the customer journey, from awareness to sales.
Learning and Development
AI-driven platforms offer personalized training and development programs for employees, enhancing their skills and knowledge in a more engaging and efficient manner.
Virtual Assistants and Chatbots
Retailers can use AI-powered chatbots to handle routine customer inquiries, freeing up employees to tackle more complex issues. These virtual assistants can also support employees by providing quick access to product information and policies.
Visual Search
Employees can use AI-driven visual search tools to help customers find products quickly.

Intelligent Supply Chain

Optimizing Operations and Ensuring Connectivity

  • Warehouse Simulation
  • Efficiency in Inventory Management/Warehouse analytics
  • Enhanced Demand Forecasting
  • Package handling and route optimization
  • Last-mile Delivery
  • Sustainability

AI optimizes supply chains by predicting demand, managing inventory levels, and enhancing efficiency, ensuring retailers stay seamlessly connected.

“Too much back-of-house inventory, for example grocery overstocking, often leads to product wastage if employees take what they can see, rather than what might expire first

(source: Samuel Mueller, the CEO and cofounder of Scandit, )

Implement digital twin simulations to increase supply chain efficiencies over time by leveraging predictive methodologies that become more accurate with real-world testing and responses.9

Over 53% of total delivery costs come from last mile delivery costs, making predictive AI for route optimization a critical success factor.10

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Warehouse Simulation
AI-driven simulations optimize distribution centers by creating detailed digital twins of warehouse operations. These simulations analyze various scenarios and processes, providing innovative solutions that enhance supply chain efficiency and intelligence to unprecedented levels.
Efficiency in Inventory Management/ Warehouse Analytics
Predictive AI enables more precise inventory control, reducing overstock and stockouts by predicting demand patterns and automating restocking processes.
Enhanced Demand Forecasting
Demand prediction uses data from numerous sources to ensure the right products are available in the right store at the right time.
Package Handling and Route Optimization
Warehouse and manufacturing centers are simplifying and streamlining product flows with AI-powered robots. Large retailers are using robotics technology to unload and sort items based on priority and department, check stock levels, correct shelf locations, ensure price accuracy, navigate autonomously, and move objects.
Last-Mile Delivery
Using real-time data from a variety of sources can optimize routes and delivery schedules, significantly impacting fuel, personnel, and other overhead costs. It also helps in tracking shipments in real time, providing transparency throughout the supply chain.
Sustainability
AI fosters greener supply chains by optimizing inventory management, resource allocation, supplier selection, and transportation routes, thereby minimizing waste and reducing environmental impact.

Omnichannel Management

Delivering Seamless Customer Experiences

  • Unified Customer Experiences
  • Predictive Merchandising
  • Recommendation Engines/E-Commerce
  • Conversational AI for Customer Sentiment Analysis
  • Augmented, virtual, and mixed reality

AI helps retailers deliver seamless customer experiences across multiple digital and in-person touchpoints, reducing frustration and maximizing revenue.

“79% of consumers expect brands to have a consistent message and appearance across all the digital platforms they interact with

(source: NVIDIA blog, May AI Help You? Square Takes Edge Off Conversational AI with GPUs, )

Marketers can leverage their vast amounts of data to identify patterns and anticipate future customer behaviors, sales trends, and marketing outcomes.11

Over 33% of survey respondents say they would use generative AI to try on clothes virtually.12

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Using AI to Drive Business in Retail Markets

Are you curious how AI can transform retail experience? From optimizing inventory management to personalizing customer interactions, AI is revolutionizing core aspects of the retail industry today. Learn how AI is being used in modern retail environments for advancing business and delivering exceptional customer experiences.

Join our webinar with industry experts from Supermicro and NVIDIA as we explore:

  • Key use cases for AI in retail
  • How Supermicro and NVIDIA are enabling AI-powered retail experience with a broad range of solutions
  • Key advantages of our Retail AI platforms and how you can get started now

Watch Webinar

Webinar – Using AI to Drive Business in Retail Markets (BrightTalk)
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